SUMMARY
Adaptive, energetic, competent, talented and ambitious person with high integrity and excellent skills in ICT Infrastructure, IT operations, IT project management, and business strategies supported with efficient experience and excellent performances of ensuring IT services and IT projects are delivered with high deliverance capabilities and high quality. Also, strong experience in organizational development, digital transformation, IT management and IT governance in Sports, hospitality and Real Estate and industries.
KEY SKILLS
Strong knowledge of techniques, tools, and standards for managing, planning, executing, and monitoring and controlling projects including IEEE standards.
Excellent and resilient in resources delegating, managing, and motivating.
High Ability to coach and mentor more staff across a number of disciplines.
Brilliant in presenting to senior levels of management, and working with high level stakeholders.
Experienced and high knowledgeable in business strategies and managing ICT infrastructure, architecture, projects and operations including ITIL
Quickly grasp and master new concepts and skills
Bright ability to work independently, multi-tasked, and team work.
Consistent organizational strategic and projects planning, communication, and leadership skills.
Highly skilled in Define and develop IT strategy based on strategic objectives and business plan and needs of the company’s growth and objectives.
Strong planning of prepare overall IT budget as part of annual budgeting cycle.
Highly skilled in define and develop IT policies, procedures, standards and requirements and ensure it is communicated and complied with.
Manages the information and data integrity of the company.
A good understanding of digital operations and architecture
Foundational ITIL knowledge and understanding.
Knowledge of different cloud platforms (AWS) & services (i.e., SaaS, PaaS, IaaS)
Working with multiple external service suppliers and implementation partners
Awareness and use of DEVOPS tools for Continuous Integration / Continuous Deployment (CI/CD)
Knowledge of Salesforce commerce and CRM.
High management skills.
Demonstrable experience in a senior technology management or strategy consulting role
Ability to conduct strategic planning and lead/influence large and complex programs frameworks, processes, methodology tailoring and risk management.
Outstanding communicator with the ability to negotiate with and influence at senior leadership levels.
Provide a holistic view of the current business and I&T environment, the future direction, and the initiatives required to migrate to the desired future environment.
Focal point within the organization for technology innovation, determining how mainstream and emerging technologies can be used to advance the organization’s vision.
Lead cross-functional IT teams representing the core areas of Applications, Data, IT Support, Network Administration, IT Security, and Cloud Integration.
Build and manage a high-performing IT team to deliver and support IT solutions according to budget and current delivery expectations.
Establish a technology vision, further develop the strategy and roadmap and engage the rest of the business leaders to drive the success of IT within the business.
Work with teams across the business to generate innovative digital solutions for products, services, processes & customer experiences.
Identifies and recommends integrated solutions, products and services to support the enterprise's accomplishments of business goals or technical requirement.
Creates enterprise-wide business process and/or information technology roadmap based on an understanding of the client's organizational strategic direction, technology context and business needs.
Ensures that short-term solutions are integrated into long-term solutions that are aligned to the enterprise strategic goals.
Evaluates different scenarios for new business pursuits.
Works with Product Management Head, Sales Executives and Client Executives to qualify and quantify new opportunities.
Works with Product management team to prepare a services roadmap aligning to the industry standards, market requirement and trends
Works with Alliance and Partner management team to identify strategic partners to create new services offering.
Provides leadership on technology and domain area to come-up with a compelling business solution
Articulates cost benefit analysis and build business case / Architecture / proposal.
WORK EXPERIENCE
Group IT Manager sep,2020 – Jan,2021 | Al Forsan Holding (A Subsidary of Tawazun)
Managing IT operations and projects in the group of four companies
A Project Manager of Al Forsan village and Al Forsan Resort CCTV Project, ERP/ CRM project, Website Project.
Digital transformation of Al Forsan Group including deployment and integrity of IT technologies and services.
IT Manager Feb, 2017 – Feb, 2020| UAE Wrestling and Judo Federation
Managing day to day IT Infrastructure Operations and management.
Administer server’s platform, network, database administration and maintenance.
IT Infrastructure and Ops. Dep. Deputy Head June,2015 – Oct, 2016 | MOPA / Camel Race Division
Ensure performance, reliability, and transparency of IT infrastructure maintaining its own portfolio, KPIs and metrics and IT governance.
Forecasts demand for storage, computing and network capacity.
High scale project plan with clear and concise communication methods.
Prepare and maintain complete and strong documentation of IT Infrastructure projects.
Maintain Infrastructure equipment inventory and manage hardware life-cycle.
Establish and/or maintain corporate IT infrastructure standards in regards to configuration and security.
IT Project Manager Apr, 2013 – Jun, 2015 | MOPA / Camel Race Division
Contributing to Infrastructure projects, planning and management, monitoring trends and progress, and strategic planning for future IT infrastructure plans.
Achieved the plan, design, implement, core business Management System maintaining intensive business analysis and process reengineering.
Reporting in detail and high level to the GM/ CEO and senior management.
Took multi-team lead in ICT infrastructure Operations encompasses 20 camel race offices all over UAE.
Actively and successfully contributed to ICT department annual budgeting, procurement, recruitment, and documentation like SOP, presentations, documentation, technical specifications, proposals and quotations, and setting 100% accurate annual budgets according to strategies, projects and plans - CAPEX/ OPEX- using collaborative Dashboards.
Successfully took great ownership of managing, scheduling, a project of constructing new data center from technical planning and management prospective through completion.
Network Engineer Apr,2012 – Apr,2013 | MOPA / Camel Race Division
Took the ownership of achieving the plan, design, implement, deploy, maintain, test, troubleshoot, and deliver a network and ICT infrastructure.
Successfully operate and manage day to day infrastructure on hardware and software level.
Exploited opportunities in contribution to work environment by deploying new services.
Strongly administer and oversee a consistent and redundant platform of forty (40) servers in virtualized and physical state ensuring high availability and security with recovery plans.
Network engineer Jan,2009- Apr,2012 | Al-Ain Sports Club
Strongly administer and oversee a consistent and redundant platform
IT Trainee June,2008 – July,2008 | InterContinental Hotel & Resort Al Ain
Front office, POMEC and Operation (Engineering), and IT Department.
IT Desktop Support Engineer Apr,2007 – July,2008 | Life Design for General Construction
Server administration, Application support, Network and security support, and troubleshooting
Marketer June,2006 – July 2006 | Marketing Department of Abu Dhabi University
Delivering awareness of ADU to the society
EDUCATIONAL BACKGROUND
Mini MBA Certificate May,2016
PRICEWATERHOUSECOOPER Academy, Abu Dhabi - UAE
MCTS Microsoft Project 2010, Managing Projects June,2015 | SN: F290-7342
 Microsoft IT Academy
MCTS Microsoft Certified Technology Specialist, Windows 7 Apr,2015 | SN: F209-6292
 Microsoft IT Academy
Microsoft Certified Professional MCP Apr, 2015 | SN: F209-6291
Microsoft IT Academy
Microsoft Specialist Jan,2015 | SN: F509-4798
Microsoft IT Academy
Free study in Communication and Network Engineering Jul,2009
Al Ain University, Al Ain – UAE
Bachelor of Science in Information Systems Technology Dec,2008
Abu Dhabi University, College of Engineering and CS, Al-Ain - UAE
Higher secondary school degree - science section June,1999
Khalid Ibn Al-Waleed High school, Al Ain – UAE
AREAS OF EXPERTISE
TRAINING COURSES
PROJECTS
Project Manager –Al Forsan Holding Dec,2020
A project to Al Forsan Real Estate and Al Forsan International Sport Resort of high scale CCTV project
Project Manager –Al Forsan Holding Dec,2020
A project to Al Forsan Group of high complexity ERP/ CRM Systems
Project Manager –Al Forsan Holding Dec,2020
A project to Al Forsan International Sport Resort of a Website with Financial gateway integration.
Project Manager - Camel Racing Division – Ministry of Presidential Affairs Aug,2014 – June,2015
A project to UAE Camel Race Association of construction of Customer Service Building.
Project Coordinator - Camel Racing Division – Ministry of Presidential Affairs Feb,2015 – July,2015
A project to UAE Camel Race Association of constructing a Data Center
Project Coordinator - Camel Racing Division – Ministry of Presidential Affairs May,2015 -June,2015
A project with Etisalat to UAE Camel Race Association of diverting fiber optic cable to AL WATHBA site.
Project Engineer - Camel Racing Division – Ministry of Presidential Affairs Apr, 2012 – Aug,2012
A project to UAE Camel Race Association of Enterprise Management System using implanted E-Microchip.
Project Manager - Camel Racing Division – Ministry of Presidential Affairs Apr,2012 – Sep2012
 A project to UAE Camel Race Association of a Network (WAN) connecting all UAE Camel Race Association Offices all across UAE.
TECHNICAL SKILLS
FIRAS SALAHELDIN SULAIMAN ALMAKKI
Information Technology Manager
IT Project Manager
Contact number: +971503344808 - +971501124011
Email: Firas.almakki@hotmail.com
DOB: 11-Aug-1980, Al Ain
Abu Dhabi, UAE Contact number: +971503344808 - +971501124011
Email: Firas.almakki@hotmail.com
DOB: 11-Aug-1980, Al Ain
Abu Dhabi, UAE
Risk management and control.
Budgeting and cost control.
Digital transformation and dashboard management.
ICT Infrastructure operations and management.
Networking and telecommunication, and data storage.
Hospitality management knowledge.
Sports organizations management knowledge.
Real Estate organizations management knowledge Contract’s administration, Negotiating and leadership.
Complex Problem Solving.
Departmental Management, presentations, reporting, Coaching and training.
Data Center Operations and Management.
Business strategies and systems Analysis.
Project Management and planning.
Quality assurance and Quality management.
Performance Measurement Baseline, 2015 3FOLD, Dubai
Earned Value Management, 2015
3FOLD, Dubai
Root Cause Analysis and Inspection workshop, 2015
3FOLD, Dubai
Quality Tools and Statistical Process Control, 2105
3FOLD, Dubai,
CISCO – CCNA / CCNP,2014
Khwarizmi International Institute, Al Ain
Ethical hacking, 2014
               Khwarizmi International Institute, Al Ain MCITP, 2014
Khwarizmi International Institute, Al Ain
PMP (41 PMI PDU), 2011
Cambridge Institute, Abu Dhabi.
MCP/MCSA/MCSE, 2006
New Vision, Al Ain,
A+ Computer Maintenance, 2006
New Vision, Al Ain
English language program, 2004
ADU, Al Ain
MS DOS Operating System, 1993
               Al OFOQ, Al Ain
TEACHING EXPERIENCE
Introduction to teaching course.
Foundation of education course.
Practiced teaching at different schools as university courses plan using various teaching and motivation techniques
CONFERENCES & SEMINARS
MEOUG Annual Conference by ORACLE, 2012.
Annual UAE Forum on Information and Communication Technology Research, 2013
PROFESSIONAL AFFILIATIONS
Member, IEEE, since 2008.
Member, Project Management Institute PMI, since 2011.
LANGUAGES
Arabic reading, writing and speaking – excellent
English reading, writing and speaking – excellent
REFERENCES
Available upon request

KEY SKILLS

Project Management, Communication, Leadership, Budgeting, Research, AWS

Delivering awareness of ADU to the society

PRICEWATERHOUSECOOPER Academy, Abu Dhabi - UAE

Khalid Ibn Al-Waleed High school, Al Ain – UAE

Firas Salaheldin Sulaiman Almakki

Mini MBA Certificate - May 2016, PRICEWATERHOUSECOOPER Academy, Abu Dhabi

MCTS Microsoft Project 2010 - June 2015, Microsoft IT Academy

MCTS Microsoft Certified Technology Specialist, Windows 7 - April 2015, Microsoft IT Academy

Microsoft Certified Professional MCP - April 2015, Microsoft IT Academy

Microsoft Specialist - January 2015, Microsoft IT Academy

Information Technology Manager, IT Project Manager

PRICEWATERHOUSECOOPER Academy, Abu Dhabi

MCTS Microsoft Certified Technology Specialist, Windows 7

Free study in Communication and Network Engineering

Bachelor of Science in Information Systems Technology

Khalid Ibn Al-Waleed High school, Al Ain

Higher secondary school degree - science section

Managing IT operations and projects in the group of four companies. A Project Manager of Al Forsan village and Al Forsan Resort CCTV Project, ERP/CRM project, Website Project. Digital transformation of Al Forsan Group including deployment and integrity of IT technologies and services.

Ministry of Presidential Affairs / Camel Race Division

IT Infrastructure and Ops. Dep. Deputy Head

Network Engineer responsible for achieving the plan, design, implement, deploy, maintain, test, troubleshoot, and deliver a network and ICT infrastructure.

Strongly administer and oversee a consistent and redundant platform.

Server administration, Application support, Network and security support, and troubleshooting.

Marketing Department of Abu Dhabi University

Delivering awareness of ADU to the society.

Delivering awareness of ADU to the society.


Phone:
Email:
Nationality:
DOB:
Gender:
Address:
Contact
971583092745
jessabunagan1
43@gmail.com
Filipino
12.09.1996
Female
#Street 59 house #156
Alyahar Al Ain City
Leadership
★ ★ ★ ★ ★
MS Office
★ ★ ★ ★ ★
Problem Solving
★ ★ ★ ★ ★
Creativity
★ ★ ★ ★ ★
Time management
★ ★ ★ ★ ★
Teamwork
★ ★ ★ ★ ★
Active listening
★ ★ ★ ★ ★
Attention to detail
★ ★ ★ ★ ★
Customer Service
★ ★ ★ ★ ★
Skills
Language
English
Tagalog
JESSA C. BUNAGAN
Summary
A highly motivated and results-oriented individual with a strong work ethic and a com-
mitment to excellence Seeking a challenging position where I can use my skills and expe-
rience to make a significant contribution to the company's success.

Experience
Sales Representative at Saudia Hypermarket Qatar
Jul 2022 – Oct 2023
A sales representative, quite simply, sells products or services for a company and repre-
sents our brand. Manage relationships with customers, serving as the key point of contact,
from initial lead outreach to when a purchase is ultimately made.

Microfinance Officer at Asa Philippines Foundation Inc.
Jul 2018 – Apr 2020
Analyzes overall loan applicant's qualifications to determine the feasibility of granting
loans. Initiates credit and collection activities to ensure credit quality of accounts.
Coordinates with concerned officers and/or other units related to processing and servicing
of loan applications and loan clients.

Cashier at ACTIVE COOPERATION FOR ECONOMIC
SUSTENANCE MULTI-PURPOSE COOPERATIVE
Nov 2020 – Dec 2021
A Cashier, is responsible for processing cash, debit, credit and using a cash register or
other point-of-sale system in a retail environment.
Their duties include balancing the cash
register, making change, recording purchases, processing returns and scanning items for
sale.

Cashier at :SM HYPER MARKET CHERRY CONGRESIONAL
Nov 2017 – Apr 2018
A Cashier, is responsible for processing cash, debit, credit and using a cash register or
other point-of-sale system in a retail environment.
Their duties include balancing the cash
register, making change, recording purchases, processing returns and scanning items for
sale.

Education
Bachelor of Science In Information Technology
Jul 2013 – Jun 2017
Cagayan State University

High School Diploma
Jun 2009 – Apr 2013
:
Magalalag National High School

Elementary Diploma
Jun 2003 – Apr 2009
Enrile East Central School Magalalag

Phone:

A sales representative, quite simply, sells products or services for a company and repre
sents our brand. Manage relationships with customers, serving as the key point of contact,
from initial lead outreach to when a purchase is ultimately made.

JESSA C. BUNAGAN

Street 59 house #156, Alyahar Al Ain City

Summary: A highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence Seeking a challenging position where I can use my skills and experience to make a significant contribution to the company's success.

Leadership, MS Office, Problem Solving, Creativity, Time management, Teamwork, Active listening, Attention to detail, Customer Service

A sales representative, quite simply, sells products or services for a company and represents our brand. Manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.


Address: Hyderabad – INDIA
Mobile: +91-9966409197
Email: masood.quadri@gmail.com
DOB: 01-Apr-1985

CORE COMPETENCIES

Key Account management
Workplace Modernization Services
Escalation Management
Service Delivery Operation Management
Operational Metrics
Service Desk Function
Analytical & Technical skills
Customer support

CAREER TIMELINE

June-2021 – June-2022 |Service Portfolio
4
Manager | Kyndryl

3
April 2016 – May-2021 | Transition &
Engagement Manager | IBM

Apr 2010-Mar 2016 | Technical Specialist
2
| Microsoft Lync & Skype for Business
Support - AT&T|

Jan 2001- Mar 2010| Senior Engineer
|iProcess / GECIS / Genpact
PROFILE SUMMARY
A competent professional offering over two decades of experience in monitoring and optimizing professional services in terms of
consumption, quality, availability, and profitability. Track record of working with various reputed business houses, this journey has
shaped me into a progressive yet mature leader. Wealth of expertise entails developing a Service Management Strategy and
implementation plan for IT services.
•
Excellence in preparing service descriptions and draft contracts, service templates, documents, and service level agreements
(SLAs) for the company's professional services.
•
Exposure to monitoring and managing Service Level Performance and reporting attainment and potential exposures promptly
Ensuring customer satisfaction and working to ensure customer relationship is maintained.
•
Track record of acting as an Escalation Point of Contact for customers and the account team for service-related issues.
•
Working closely with all levels of management within the company to determine needs, developing strategies, planning, and
providing support for future requirements of the customers.
•
Gained exposure in establishing relationships with all partners and relevant stakeholders including the IT leadership, service line,
finance, business partners, and customers.
•
Proven expertise in monitoring and optimizing existing IT Service Portfolio and Service Catalogue in terms of consumption,
quality, availability, profitability, Incident, Change and Problem management. Ensure that the services are meeting business
expectations.
•
Proactive and team-oriented with proven acumen to lead & manage diverse and large teams using strong organizational skills, out-
of-the-box thinking, and innovative problem-solving abilities.
Mohammed Masood Quadri
1

SCHOLASTICS
•
B.Com. | Osmania University,
Hyderabad
TECHNICAL PROFICIENCY
•
ITIL V3 Foundation (July-2012)
•
CCNA (Feb-2006)
•
Microsoft Certified Professional (MCP)
- MS Exchange (2002)
•
Microsoft Office Users Specialist
(MOUS) – (2002)
KEY DELIVERABLES
•
Develop a Service Management strategy and
implementation plan for IT services; liaise with and
provide feedback to IT Service Managers on issues
identified with their services and/or related
processes, escalating major issues and key
development requirements when identified.
•
Responsible for the development of Service Desk
Incident, Change, Problem and Request processes.
•
Maintain an up-to-date understanding of IT Service
Management developments and best practices.
•
Provide regular reports and recommendations
about IT Services to Service Managers and the ISS
Leadership team - taking into account incidents,
requests, and feedback from those using the
services, and ensuring that our services are
accessible and address recommendations from
customer service excellence evaluations.
•
Proactively identify actions required to transition
projects into IT services and assist with the
completion of Service Delivery plans.
•
Oversee all Service Desk activities whether
offered face to face, by email, or ‘by phone.
•
Responsible for prioritizing the development of
self-service processes, based on the greatest need
as identified by those who use our services.
•
Accountable for prioritizing the maintenance
and development of Service Desk tools and
applications, such as Support works and Right
answers.

SCHOLASTICS
•
B.Com. | Osmania University, Hyderabad

TECHNICAL PROFICIENCY
•
ITIL V3 Foundation (July-2012)
•
CCNA (Feb-2006)
•
Microsoft Certified Professional (MCP) - MS
Exchange (2002)
•
Microsoft Office Users Specialist (MOUS) –
(2002)

PERSONAL DETAILS
•
Date of Birth: 7th April 1975
•
Nationality: INDIAN
•
Languages: English, Hindi
•
Marital Status: Married

NOTABLE ACCOMPLISHMENTS ACROSS THE TENNURE
•
Bagged the following awards:
•
IBM Managers Choice Award for three consecutive years (2017, 18 & 19).
•
Top performer of the year in 2015 (AT&T).
•
Best performer in the team award (AT&T).
•
Star Award twice- A quarterly award from the Stakeholder (GE Healthcare).
•
Bronze Award in appreciation of initiatives taken in the Level 3 process GENPACT.
•
Bronze Award for Best Voice of Customer (VoC) in Level 2 team.
•
Merit of being chosen for representing GE Capital for “On Job Training” (OJT) for GE Power Systems in Atlanta, Georgia, USA.

WORK EXPERIENCE
June-2021 – June-2022, Service Portfolio Manager - Kyndryl (A spin off from IBM)
Platform Management (SCCM), Collaboration services (O365) & Virtualization (VMware)
Adopted strategic initiatives towards the delivery of WMS (Workplace Modernization Services) on assigned account(s)as a Tower
Lead. Collaborated with the account teams (i.e., Delivery Project Executive (DPE), Service Delivery Manager (SDM), and Service
Integration Leader (SIL) to review the service as a whole. Efficaciously reported monthly status to this target and worked with the
DPE to analyze issues and requirements and respond to requests for new services to help grow the business. Shared the reports and
progress with the management and customer on monthly basis on the achieved targets and metrics. Got in more business for
VMware by gaining customer trust and by providing good service consistently. Migrated all the legacy exchange accounts from
Managed services to O365 successfully in the given target timeframe.
•
Served as an owner of assigned account(s) and represented all WMS (Workplace Modernization Services) and deliverables.
•
Collaborated with Transition/Transformation manager to complete command and control resources allocation and manage
relevant documentation.
•
Acted as an escalation point for the customer for service-related issues.
•
Worked towards the establishment of overall account DoU (Document of Understanding) with DPE and
maintain/updated/validate DoU as required.
•
Maintained account information in a repository and ensured SDOM (Service Delivery Operation Management) Dashboard and
Web information is correct for their accounts every month.
•
Monitored the entire  results of tactical plan implementation & process changes to  provide  feedback  and suggestions for
improvement.
•
Administered operational metrics to evaluate performance standards and seek solutions to improve processes where needed.
•
Played a pivotal role in ensuring timely execution and high-quality service delivery and ensuring SLA/SLO compliance.
•
Developed reports and presented them to WMS Management and Account Team/Project Office.
•
Efficaciously worked towards management of WMS global resources as necessary via the proper WMS escalation process to
work with account ASLs to address specific matters.
•
Improvised the reports by automation to make it error free and reduce the manual efforts, elimination of redundant work,
thus providing the quality reports.

Transition & Engagement Manager - IBM (A merger-acquisition from AT&T to IBM)
Microsoft Skype for Business Support Team|(April 2016 – May-2021)
Served as SPOC for new onboarded customers/ Projects/ Transitions .Build, reviewed enhanced the entire process by managing end-
to-end for all new onboarding customers for completion of transitioning, process, and procedures.
•
Reviewed the SOW (Statement of Work), SLA (Service Level Agreement), and other documents, understand and ensure that all
the metrics and process procedures are agreed upon by both the parties.
•
Led various pilot programs to test and ensure all the tools and applications are working fine, access is provisioned (if any is
required) for team members.
•
Involved in process streamlining and Gap Analysis, Procedure ease identification, consensus, and implementation across the
team.
•
Developed Interface agreements with Internal support teams & new customers.
•
Responsible for Updating and maintaining team documents (SLA, Contacts, Process & Procedures, IA) in the storage portal of
IBM and Incident/Change/Problem Management.
•
Handled weekly & monthly reports for all the customers.
•
Monitored weekly/monthly review calls with Engagement Managers (EMs) of all customers.
•
Offered mentorship to new team leads and Engagement managers.
•
Maintained the performance tracker for Engagement Managers for their performance review for quarterly and yearly reviews.

PREVIOUS EXPERIENCE
Technical Specialist - AT&T | Microsoft Lync & Skype for Business Support| Apr 2010-Mar 2016
Growth Path
•
Apr 2010-Apr 2013: Application Engineer
•
Apr 2013-Apr 2014: Process Specialist
•
Apr 2014-Mar 2016: Technical Specialist
Jan 2001- Mar 2010| iProcess / GECIS / Genpact | Senior Engineer

Address: Hyderabad – INDIA

Adopted strategic initiatives towards the delivery of WMS (Workplace Modernization Services) on assigned account(s)as a Tower
Lead. Collaborated with the account teams (i.e., Delivery Project Executive (DPE), Service Delivery Manager (SDM), and Service
Integration Leader (SIL) to review the service as a whole. Efficaciously reported monthly status to this target and worked with the
DPE to analyze issues and requirements and respond to requests for new services to help grow the business. Shared the reports and
progress with the management and customer on monthly basis on the achieved targets and metrics. Got in more business for
VMware by gaining customer trust and by providing good service consistently. Migrated all the legacy exchange accounts from
Managed services to O365 successfully in the given target timeframe.

Served as an owner of assigned account(s) and represented all WMS (Workplace Modernization Services) and deliverables.

Collaborated with Transition/Transformation manager to complete command and control resources allocation and manage
relevant documentation.

Acted as an escalation point for the customer for service-related issues.

Worked towards the establishment of overall account DoU (Document of Understanding) with DPE and
maintain/updated/validate DoU as required.

Maintained account information in a repository and ensured SDOM (Service Delivery Operation Management) Dashboard and
Web information is correct for their accounts every month.

Monitored the entire  results of tactical plan implementation & process changes to  provide  feedback  and suggestions for
improvement.

Administered operational metrics to evaluate performance standards and seek solutions to improve processes where needed.

Played a pivotal role in ensuring timely execution and high-quality service delivery and ensuring SLA/SLO compliance.

Developed reports and presented them to WMS Management and Account Team/Project Office.

Efficaciously worked towards management of WMS global resources as necessary via the proper WMS escalation process to
work with account ASLs to address specific matters.

Improvised the reports by automation to make it error free and reduce the manual efforts, elimination of redundant work,
thus providing the quality reports.

Served as SPOC for new onboarded customers/ Projects/ Transitions .Build, reviewed enhanced the entire process by managing end
to-end for all new onboarding customers for completion of transitioning, process, and procedures.

Reviewed the SOW (Statement of Work), SLA (Service Level Agreement), and other documents, understand and ensure that all
the metrics and process procedures are agreed upon by both the parties.

Led various pilot programs to test and ensure all the tools and applications are working fine, access is provisioned (if any is
required) for team members.

Involved in process streamlining and Gap Analysis, Procedure ease identification, consensus, and implementation across the
team.

Developed Interface agreements with Internal support teams & new customers.

Responsible for Updating and maintaining team documents (SLA, Contacts, Process & Procedures, IA) in the storage portal of
IBM and Incident/Change/Problem Management.

Handled weekly & monthly reports for all the customers.

Monitored weekly/monthly review calls with Engagement Managers (EMs) of all customers.

Offered mentorship to new team leads and Engagement managers.

Maintained the performance tracker for Engagement Managers for their performance review for quarterly and yearly reviews.

Growth Path

Apr 2010-Apr 2013: Application Engineer

Apr 2013-Apr 2014: Process Specialist

Apr 2014-Mar 2016: Technical Specialist
Jan 2001- Mar 2010| iProcess / GECIS / Genpact | Senior Engineer

Mohammed Masood Quadri

Summary: A competent professional with over two decades of experience in monitoring and optimizing professional services.

Leadership, Management, Key Account management, Workplace Modernization Services, Escalation Management, Service Delivery Operation Management, Operational Metrics, Service Desk Function, Analytical & Technical skills, Customer support

Adopted strategic initiatives towards the delivery of WMS (Workplace Modernization Services) on assigned accounts as a Tower Lead. Collaborated with account teams to review services. Reported monthly status and worked with DPE to analyze issues. Migrated legacy exchange accounts to O365. Ensured SLA/SLO compliance.

Served as SPOC for new onboarding customers. Reviewed SOW, SLA, and documents. Led pilot programs. Streamlined processes and developed interface agreements. Handled weekly & monthly reports.

Technical Specialist - Microsoft Lync & Skype for Business Support

Growth Path: Apr 2010-Apr 2013: Application Engineer, Apr 2013-Apr 2014: Process Specialist, Apr 2014-Mar 2016: Technical Specialist

Worked in various roles from Jan 2001 to Mar 2010.


Education
Sep 2017 - Oct 2019

Apr 2012 - Nov 2017

May 2012 - Mar 2015

Certified Public Accountant (CPA)
CPA Australia, Australia
Chartered Accountancy
Institute of Chartered Accountants of India (ICAI), India
Bachelor of Commerce ( B.Com)
MG University, India

Employment
Apr 2021 - Present

May 2019 - Apr 2021

May 2018 - Apr 2019

Finance Manager
Magna Tyres Group, UAE
Management of financial liabilities, cash position & fund flow of the
organisation.
Preparation of MIS reports, Financial reports, and Budgets.
Examine financial and legal documents to verify accuracy and adherence to
financial regulations and acceptable financial principles including business
contracts.
Coordinating with bankers and liaising with departments on general matters
like Letter of Credit (LC), Cash Against Document (CAD), Bank Gurantees,
and Credit facilities etc.
Management of preparation and publication of financial documents for the
organization.
Review of regulations & compliance including the statutory audit, labor, ESR,
Corporate Tax, and VAT regulations.
Control the inventory & assets of the company.
Finance  Manager
Mills Trading LLC, UAE
Overall supervision in the collection, handling, ensuring, and payout of cash
and ensuring creation of strategies to optimize the company’s cash position
Expert in setting an appropriate financial control framework and ensuring
consistent application across the company and analysis of all cash flow
statements to ensure accuracy and consistency
Responsible to supervise the record-keeping, and daily reconciliation as well
as booking cash and bank transactions into the system
Provides financial advice and analyzes actual monthly management
accounts.
Responsible for analyzing the costs, pricing, variable contributions, sales, and
the company's actual performance compared to the business plans.
Develops trends and projections for the firm's finances and conducts
reviews and evaluations for cost-reduction opportunities.
CFO
Agro Indus Credits Limited, India
Provides financial reporting and guidance to senior management and the
Board, including reporting, budget information, strategic planning, and
profitability maximization through income, expenses, trends, and analysis.
Integrates various audits, such as internal audits, statutory audits, and
Concurrent audits by providing the required documents and clarification for
the queries raised by the auditors with necessary documentary evidence.
Maheshkumar M
CA, CPA, B.Com
maheshkumarm994@gmail.com
00971 58 616 5895
Ras Al Khaimah UAE
Dec 1, 1994
UAE Driving License
Male
India
Chartered Accountant from the Institute of Chartered Accountants of India (ICAI) and member of CPA Australia offering
9 years of experience across Finance, Management, planning & analysis.
Also completed Company Secretary executive from the Institute of Company Secretaries of India (ICSI).

Responsible for
risk
management,
cash
management,
preparing
financial

Mar 2014 - Apr 2018
reports, budget and forecast preparation, and presenting findings and
recommendations to management.
Monitor and maintain strategic banking relations and activities for the
organization, and ensure adequate cash flow to meet the organization's
needs
Serves as the main channel of information to CEO, Board, and operating
executives on company economic, business, and financial conditions, as well
as their impact on the overall strategies and objectives and oversees the
annual budget and business plan of the department, and direct corporate
budgets
Acts as a Business Partner and Steward ensuring proper governance and
working as an integrator and navigator for the organization.
Audit Senior
G Joseph & Associates, Chartered Accountants, India
Preparation of consolidated financial statements, performance reports,
reconciliation reports, dealing with bankers, etc
Mediates in the implementing verification of assets and liabilities and
ensures compliance with established internal control procedures.
Responsible for maintaining internal control systems by updating audit
programs and questionnaires, and filing the recommending new policies and
procedures.
Preparation of special audit and control reports by collecting, analyzing, and
summarizing operating information and trends.
Engage with preparation and filing of tax returns like Service tax, Income tax,
VAT, etc
Attends the closing meeting with the Head of the Department to discuss the
issues raised and the proposed recommendations and participate in
conducting the follow-up assignments to ensure the proper implementation
of the corrective actions agreed in the report.

Skills
Financial Reporting & Consolidation
Business Strategy & Execution

Audit & Taxation (VAT, ESR, CT)
Budgeting & Forecasting

Management & Compliance
Finacial planning & Analysis

Cost Planning & control
Client Negotiations & Due Diligence

Credit Management
Taxation & Statutory Compliance

Fund Sourcing & Management

Languages
English
Malayalam

Hindi
Tamil

Technical Skills
SAP
Quick Books
Focus (ERP)
MS Dynamics
Tally ERP 9
Oracle
Hotelier (ERP)
MS office

Maheshkumar M

Management, Budgeting, Financial Reporting & Consolidation, Business Strategy & Execution, Audit & Taxation (VAT, ESR, CT), Budgeting & Forecasting, Management & Compliance, Financial Planning & Analysis, Cost Planning & Control, Client Negotiations & Due Diligence, Credit Management, Taxation & Statutory Compliance, Fund Sourcing & Management

Certified Public Accountant (CPA)
Chartered Accountant (ICAI)

Management of financial liabilities, cash position & fund flow of the organisation. Preparation of MIS reports, Financial reports, and Budgets. Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles including business contracts. Coordinating with bankers and liaising with departments on general matters like Letter of Credit (LC), Cash Against Document (CAD), Bank Guarantees, and Credit facilities etc. Management of preparation and publication of financial documents for the organization. Review of regulations & compliance including the statutory audit, labor, ESR, Corporate Tax, and VAT regulations. Control the inventory & assets of the company.

Overall supervision in the collection, handling, ensuring, and payout of cash and ensuring creation of strategies to optimize the company’s cash position. Expert in setting an appropriate financial control framework and ensuring consistent application across the company and analysis of all cash flow statements to ensure accuracy and consistency. Responsible to supervise the record-keeping, and daily reconciliation as well as booking cash and bank transactions into the system. Provides financial advice and analyzes actual monthly management accounts. Responsible for analyzing the costs, pricing, variable contributions, sales, and the company's actual performance compared to the business plans. Develops trends and projections for the firm's finances and conducts reviews and evaluations for cost-reduction opportunities.

Preparation of consolidated financial statements, performance reports, reconciliation reports, dealing with bankers, etc. Mediates in the implementing verification of assets and liabilities and ensures compliance with established internal control procedures. Responsible for maintaining internal control systems by updating audit programs and questionnaires, and filing the recommending new policies and procedures. Preparation of special audit and control reports by collecting, analyzing, and summarizing operating information and trends. Engage with preparation and filing of tax returns like Service tax, Income tax, VAT, etc. Attends the closing meeting with the Head of the Department to discuss the issues raised and the proposed recommendations and participate in conducting the follow-up assignments to ensure the proper implementation of the corrective actions agreed upon in the report.


Dr. Ahmed Awad
Al Ain,
 United Arab Emirates,
PO BOX 86519
Tel (M): 00971 (0)50 6416727
Tel (M): 00971 (0)561 289811
Email: a.awad_999@hotmail.co.uk
SUMMARY
A dedicated and highly professional Quality Assurance Aerospace Engineer and a Quality Management System Lead Auditor, currently working for STRATA – Aerospace Division.
Recently completed a PhD from Liverpool University specialised in Materials and Electronics Engineering.
Possesses extensive academic knowledge of aerospace materials engineering and total quality mangment coupled with the ability to transfer and apply it while managing different projects internally and globally.
Experienced in services management; more specifically total quality management, quality assurance, service quality, leadership, organisational behaviour. Also, marketing management topics such as customer complaint and service recovery activities.
Conversant with an extensive number of composite materials and process methods, this is accompanied with supporting process qualifications at STRATA.
Developed and supported new ideas to enhance current manufacturing processes at SKF, hence, raising company profitability.
Moreover, tutored and taught both theory and practice to engineering students at the University of Liverpool.
Possesses experience of working within a team to complete various projects using various quality tools such as; Six Sigma, PFMEA, 8D, 5Y, Check Sheets, Ishikawa Diagram.
Demonstrated maturity, adaptability and ability to work across boundaries and cultures, speaking both Arabic and English fluently.
Gained credibility through academic achievements and project assignments.
ACHIEVEMENTS TO DATE
Coordinated and completed various tasks at STRATA relating to implementing the Quality Management System (QMS). Consequently, STRATA achieved approval of the QMS in line with AS/EN 9100 from FACC in June/2010.
Managed and coordinated the Calibration Department that meets the Aerospace requirements at STRATA. The effective efforts successfully passed the 2nd party audit (FACC) and Austro Control with few recommendations.
In 2009, successfully completed and achieved Quality Management System Auditor/Lead Auditor certified by the IRCA, following ISO 9000:2005, ISO 9001:2008, ISO 9004:2000 and AS9100.
In 2009, successfully achieved the Institute of Leadership and Management Endorsed Award certified by ILM.
Achieved a PhD in 2009, specialised in Materials and Electronics Engineering, titled “Investigation of growth and structure of ferroelectric thin films” sponsored by EPSRC.
In 2008, successfully completed courses, workshops and case studies at SKF in: Internal Auditor (OHSAS 18001 Series Standards), ISO 9000:2000 FOUNDATION and ISO 14000 & EMAS FOUNDATION.
Increased production efficiency, reduced scrap and raised company profitability by developing and supporting current manufacturing processes at SKF in 2008 using various quality tools.
Published in 2005 an article related to “Supper lattice approach to the synthesis of ferroelectric SBT thin films using liquid injection MOCVD”.
Completed a project in Aerospace Materials and Composites Engineering related to the “low velocity impact response of aluminium foam sandwich structures”.
Obtained ‘Engineer of the Year’ Award in 2002 at the University of Liverpool.
Has been an active member of the North Wales Materials Society.
KEY SKILLS
Total Quality Management Skills:
Broad knowledge of total quality management (TQM) issues and practices
Experienced public speaker/trainer/facilitator with a broad reservoir of academic and commercial experience in Quality.
Proven manager of diverse work groups across a variety of Quality projects.
Well versed in both the theoretical and practical aspects of Quality Management tools, staff development, organisation structures and competence mapping.
Able to analyse work practices and design and implement process improvements.
Team Building: leadership, decision-making, influencing, compromising.
Strategic Planning Skills: project scoping, goal-setting, execution.
Interpersonal Communication Skills: presentation, public speaking, listening, writing reports.
Technical Skills: computer literate, technology development, supplier development, risk and safety assessments.
Financial Skills: cost accounting, business case analysis.
Relationship Management Skills: ethics, facilitation, conflict resolution, creative problem solving, culturally sensitive person with the ability to mix with all ages and races.
Legal Awareness: contract writing, risk mitigation in a global environment, confidential information documentation.
SELECTED CAREER HISTORY
Since 2010	Quality Assurance Engineer at STRATA
Full-time position
STRATA is a Composite Aero-Structures manufacturing facility owned by MUBADALA Development Company. STRATA initially produced A330/A340 Flap Track Fairings, and will produce A330/A340 Long Range Ailerons, Spoilers and Empennages for Aerospace organizations.
A340/A330 Flap Track Fairings Project:
Ensured that objectives were accomplished in accordance with the Quality outlined priorities.
Reviewed and corrected STRATA Quality documents.
Coordinated and completed various tasks relating to the implementation of the Quality Management System (QMS); hence, STRATA achieved approval of the QMS in line with AS/EN 9100 from FACC in June/2010.
Assisted in planning, organizing, and completing the First Article Inspection (FAI) tasks for the A340/A330 Flap Track Fairings program. The FAI was successfully approved by FACC in October/2010.
Analyzed the results of non-conformities and applied various tools (8D, 5Y, Ishikawa Diagram) to solve and discover more efficient ways to utilize the production processes.
Supported the Quality department’s objective of continuous improvements by performing various internal audits.
A330/A340 Long Range Ailerons Project:
Assisted the program manager by implementing the action register system to track all topics relating to the First Part Qualification (FPQ).
Managed the Quality aspects of the Long Range Ailerons project (Airbus); fulfilling GRAMS requirements: Industrial Quality Dossier (IQD), Quality Assurance Plan (QAP), Qualification Plan (QP).
Facilitating the direction and technical content of the QP. This involved the validation of research plans and the evaluation of results generated.
Calibration Responsibilities:
Coordinated and managed the Calibration Unit that meets the Aerospace Requirements.
Conducted incoming inspection on measuring equipment and tools.
Verified and Calibrated the Autoclave over a monthly basis in accordance with international standards.
Implemented and adhered to relevant Calibration regulations to ensure the equipment is safe, accurate and operational.
Administered the Calibration Database, maintained the data/calibration due dates, and analysed external certificates.
Managed external Calibration processes.
SAP Responsibilities:
Entered data in to SAP.
Tested the SAP system.
Defined certain steps in SAP for Lab inspections.
Owner of the Customer Complaint.
2008 – 2010	Quality Assurance & Technology Development Engineer at SKF
Full-time position
The SKF Group supplies products, solutions and services in the area comprising rolling bearings, seals, mechatronics, services and lubrication systems.
Quality Assurance Responsibilities:
Direct responsibility for insuring compliance to all quality standards. Also monitored, co-ordinated and maintained adherence to technical & customer specifications and expectations by applying Lean Manufacturing Techniques (Six Sigma, PFMEA, 8D, 5Y, APQP, 5S, Check Sheets, Ishikawa Diagram).
Performed extensive quality audits on current manufacturing processes to alter the mindset from volume culture to quality culture by prioritising quality and waste reduction over output, focusing on introducing easily understood workable systems.
Demonstrated the quality assurance procedures to customers on factory visits and through effective communication both internally and externally.
Drafted Standard Operating Procedures (SOPs) clearly defining manufacturing methods to be implemented.
Managed a team of seven colleagues, with collaboration from different departments, to resolve major failures and enhance various processes, maintain an outstanding product quality, raise profitability and support new products.
Successfully interfaced with suppliers/subcontractors, purchasing, supply chain and manufacturing to provide real time solutions across production channels and ensure all issues effectively resolved.
Consistently met schedule milestones by personally leading cross-functional problem solving teams and persistently pursuing closure of all open actions.
Performed internal/external audits (following ISO 9001:2000, ISO 9000:2000, AS9100, ISO 14000 & EMAS, OHSAS 18001:2007 & British Standards) and provided on floor direction and problem solving assistance to manufacturing personnel to advance production.
Good interpersonal skills together with an ability to communicate effectively at all organizational levels, from manufacturing operator to senior management,  suppliers/subcontractors and customers, through reports and seminars.
Additional areas of specialty include: managing on-site inspections of incoming goods and assembly parts, reviewing and approving test data to ensure compliance with specs and performing supplier process audits.
Technology Development Responsibilities:
Extensive research and development engineering management background; including broad technical knowledge/judgment, ability to drive bottom-line performance in developing and improving products/processes and manufacturing.
Exceptional leadership skills. Experienced in building teams of positive and energetic professional engineers through: establishing vision, setting goals, communicating, motivating, empowering and developing people.
Contributed to various projects via assessing the projects, developing project schedule and ensuring completion according to project time and cost.
Maintained document history of experiments and design changes.
Provided technical solutions to the design and development to ensure solutions meet manufacturing and assembly needs.
Managed and participated in the design and modification of new and existing products. Built, assembled, tested and evaluated prototype.
Analysed testing requirements of various products. Proposed and implemented methods and equipment that would detect defects introduced during the production process.
2004 – 2007	Teacher and Quality Supporter at the University of Liverpool
Part-time position whilst studying
Taught on a weekly basis electronics, mechanical and aerospace lab course to first and second year undergraduates and Master students; course included both theory and practical exercises.
A professional communicator able to stimulate learning, impart knowledge of Quality Tools and provide ongoing support to students and trainees at all levels of experience.
Effective leader able to successfully plan, delegate, and review activities of supporting staff and students.
A sound creative author with the ability to simply and effectively communicate ideas in writing.
Assisted teacher in delivering lectures within the engineering department; marked students’ assignments and improved content of the course.
Supported six students with special educational needs undertaking university examinations from 2005 – 2007.
2003	Project Management at the University of Liverpool
Part-time position while studying
Developed a specific CD-ROM for the UK Centre for Materials, a project sponsored by Armourer’s and Brasiers and Corus.
Co-ordinated the VITAL Distance Learning Project implementing a new tool for students.
Liaised extensively with the tutors and the members of the project team.
Designed an informative online engineering database for the UK Centre for Materials; verified and tested data and database.
EDUCATION
2004 – 2009	PhD in Engineering at the University of Liverpool
Specialised in Materials and Electronics Engineering
2001 – 2004	BEng in Engineering (Hons) at the University of Liverpool
			Specialised in Aerospace Materials Engineering
2000 – 2001	University Entrance Test in English for speakers of other languages
City of Liverpool College
1999 – 2001	A2 Level - City of Liverpool College
1997 – 1999	GCSE – Shorefields Comprehensive School
TRAINING
First Aid
Academic training on Medium Energy Ion Scattering, Atomic Force Microscopy, TEM, XRD, SEM and Raman (samples + machine), during the PhD at the University of Liverpool.
Training on the Autoclave calibration by FACC.
E-concession training by Airbus.
GRAMS training by Airbus.
SAP training by Kinamu.
FAI refresher training by FACC.
LANGUAGES
Arabic: fluent
English: fluent
INTERESTS
Reading, swimming, football and socialising
Elected representative of the Engineering Department – University of Liverpool
Voluntary activities such as supporting foreign students, and working in several nursing homes in Liverpool
PERSONAL INFORMATION
Born on March 27 1983
British nationality
REFERENCES AVAILABLE UPON REQUEST

Dr. Ahmed Awad

Project Management, Communication, Leadership, Accounting, Research

Total Quality Management, Team Building, Strategic Planning, Interpersonal Communication, Technical Skills, Financial Skills, Relationship Management, Legal Awareness

Full-time position at STRATA is a Composite Aero-Structures manufacturing facility owned by MUBADALA Development Company. STRATA initially produced A330/A340 Flap Track Fairings, and will produce A330/A340 Long Range Ailerons, Spoilers and Empennages for Aerospace organizations.
A340/A330 Flap Track Fairings Project: Ensured that objectives were accomplished in accordance with the Quality outlined priorities. Reviewed and corrected STRATA Quality documents. Coordinated and completed various tasks relating to the implementation of the Quality Management System (QMS); hence, STRATA achieved approval of the QMS in line with AS/EN 9100 from FACC in June/2010. Assisted in planning, organizing, and completing the First Article Inspection (FAI) tasks for the A340/A330 Flap Track Fairings program. The FAI was successfully approved by FACC in October/2010. Analyzed the results of non-conformities and applied various tools (8D, 5Y, Ishikawa Diagram) to solve and discover more efficient ways to utilize the production processes. Supported the Quality department’s objective of continuous improvements by performing various internal audits. A330/A340 Long Range Ailerons Project: Assisted the program manager by implementing the action register system to track all topics relating to the First Part Qualification (FPQ). Managed the Quality aspects of the Long Range Ailerons project (Airbus); fulfilling GRAMS requirements: Industrial Quality Dossier (IQD), Quality Assurance Plan (QAP), Qualification Plan (QP). Facilitating the direction and technical content of the QP. This involved the validation of research plans and the evaluation of results generated. Calibration Responsibilities: Coordinated and managed the Calibration Unit that meets the Aerospace Requirements. Conducted incoming inspection on measuring equipment and tools. Verified and Calibrated the Autoclave over a monthly basis in accordance with international standards. Implemented and adhered to relevant Calibration regulations to ensure the equipment is safe, accurate and operational. Administered the Calibration Database, maintained the data/calibration due dates, and analysed external certificates. Managed external Calibration processes. SAP Responsibilities: Entered data in to SAP. Tested the SAP system. Defined certain steps in SAP for Lab inspections. Owner of the Customer Complaint.

Full-time position at The SKF Group supplies products, solutions and services in the area comprising rolling bearings, seals, mechatronics, services and lubrication systems. Quality Assurance Responsibilities: Direct responsibility for insuring compliance to all quality standards. Also monitored, coordinated and maintained adherence to technical & customer specifications and expectations by applying Lean Manufacturing Techniques (Six Sigma, PFMEA, 8D, 5Y, APQP, 5S, Check Sheets, Ishikawa Diagram). Performed extensive quality audits on current manufacturing processes to alter the mindset from volume culture to quality culture by prioritising quality and waste reduction over output, focusing on introducing easily understood workable systems. Demonstrated the quality assurance procedures to customers on factory visits and through effective communication both internally and externally. Drafted Standard Operating Procedures (SOPs) clearly defining manufacturing methods to be implemented. Managed a team of seven colleagues, with collaboration from different departments, to resolve major failures and enhance various processes, maintain an outstanding product quality, raise profitability and support new products. Successfully interfaced with suppliers/subcontractors, purchasing, supply chain and manufacturing to provide real time solutions across production channels and ensure all issues effectively resolved. Consistently met schedule milestones by personally leading cross-functional problem solving teams and persistently pursuing closure of all open actions. Performed internal/external audits (following ISO 9001:2000, ISO 9000:2000, AS9100, ISO 14000 & EMAS, OHSAS 18001:2007 & British Standards) and provided on floor direction and problem solving assistance to manufacturing personnel to advance production. Good interpersonal skills together with an ability to communicate effectively at all organizational levels, from manufacturing operator to senior management, suppliers/subcontractors and customers, through reports and seminars. Additional areas of specialty include: managing on-site inspections of incoming goods and assembly parts, reviewing and approving test data to ensure compliance with specs and performing supplier process audits. Technology Development Responsibilities: Extensive research and development engineering management background; including broad technical knowledge/judgment, ability to drive bottom-line performance in developing and improving products/processes and manufacturing. Exceptional leadership skills. Experienced in building teams of positive and energetic professional engineers through: establishing vision, setting goals, communicating, motivating, empowering and developing people. Contributed to various projects via assessing the projects, developing project schedule and ensuring completion according to project time and cost. Maintained document history of experiments and design changes. Provided technical solutions to the design and development to ensure solutions meet manufacturing and assembly needs. Managed and participated in the design and modification of new and existing products. Built, assembled, tested and evaluated prototype. Analysed testing requirements of various products. Proposed and implemented methods and equipment that would detect defects introduced during the production process.

Part-time position whilst studying. Taught on a weekly basis electronics, mechanical and aerospace lab course to first and second year undergraduates and Master students; course included both theory and practical exercises. A professional communicator able to stimulate learning, impart knowledge of Quality Tools and provide ongoing support to students and trainees at all levels of experience. Effective leader able to successfully plan, delegate, and review activities of supporting staff and students. A sound creative author with the ability to simply and effectively communicate ideas in writing. Assisted teacher in delivering lectures within the engineering department; marked students’ assignments and improved content of the course. Supported six students with special educational needs undertaking university examinations from 2005 – 2007.

Part-time position while studying. Developed a specific CD-ROM for the UK Centre for Materials, a project sponsored by Armourer’s and Brasiers and Corus. Co-ordinated the VITAL Distance Learning Project implementing a new tool for students. Liaised extensively with the tutors and the members of the project team. Designed an informative online engineering database for the UK Centre for Materials; verified and tested data and database.


Dr. Ahmed Awad
Address: Al Ain, United Arab Emirates,
PO BOX 86519
Tel (M): 00971 (0)50 6416727
Tel (M): 00971 (0)561 289811
Email: a.awad_999@hotmail.co.uk
SUMMARY
A dedicated and highly professional Quality Assurance Aerospace Engineer and a Quality Management System Lead Auditor, currently working for STRATA – Aerospace Division.
Recently completed a PhD from Liverpool University specialised in Materials and Electronics Engineering.
Possesses extensive academic knowledge of aerospace materials engineering and total quality mangment coupled with the ability to transfer and apply it while managing different projects internally and globally.
Experienced in services management; more specifically total quality management, quality assurance, service quality, leadership, organisational behaviour. Also, marketing management topics such as customer complaint and service recovery activities.
Conversant with an extensive number of composite materials and process methods, this is accompanied with supporting process qualifications at STRATA.
Developed and supported new ideas to enhance current manufacturing processes at SKF, hence, raising company profitability.
Moreover, tutored and taught both theory and practice to engineering students at the University of Liverpool.
Possesses experience of working within a team to complete various projects using various quality tools such as; Six Sigma, PFMEA, 8D, 5Y, Check Sheets, Ishikawa Diagram.
Demonstrated maturity, adaptability and ability to work across boundaries and cultures, speaking both Arabic and English fluently.
Gained credibility through academic achievements and project assignments.
ACHIEVEMENTS TO DATE
Coordinated and completed various tasks at STRATA relating to implementing the Quality Management System (QMS). Consequently, STRATA achieved approval of the QMS in line with AS/EN 9100 from FACC in June/2010.
Managed and coordinated the Calibration Department that meets the Aerospace requirements at STRATA. The effective efforts successfully passed the 2nd party audit (FACC) and Austro Control with few recommendations.
In 2009, successfully completed and achieved Quality Management System Auditor/Lead Auditor certified by the IRCA, following ISO 9000:2005, ISO 9001:2008, ISO 9004:2000 and AS9100.
In 2009, successfully achieved the Institute of Leadership and Management Endorsed Award certified by ILM.
Achieved a PhD in 2009, specialised in Materials and Electronics Engineering, titled “Investigation of growth and structure of ferroelectric thin films” sponsored by EPSRC.
In 2008, successfully completed courses, workshops and case studies at SKF in: Internal Auditor (OHSAS 18001 Series Standards), ISO 9000:2000 FOUNDATION and ISO 14000 & EMAS FOUNDATION.
Increased production efficiency, reduced scrap and raised company profitability by developing and supporting current manufacturing processes at SKF in 2008 using various quality tools.
Published in 2005 an article related to “Supper lattice approach to the synthesis of ferroelectric SBT thin films using liquid injection MOCVD”.
Completed a project in Aerospace Materials and Composites Engineering related to the “low velocity impact response of aluminium foam sandwich structures”.
Obtained ‘Engineer of the Year’ Award in 2002 at the University of Liverpool.
Has been an active member of the North Wales Materials Society.
KEY SKILLS
Total Quality Management Skills:
Broad knowledge of total quality management (TQM) issues and practices
Experienced public speaker/trainer/facilitator with a broad reservoir of academic and commercial experience in Quality.
Proven manager of diverse work groups across a variety of Quality projects.
Well versed in both the theoretical and practical aspects of Quality Management tools, staff development, organisation structures and competence mapping.
Able to analyse work practices and design and implement process improvements.
Team Building: leadership, decision-making, influencing, compromising.
Strategic Planning Skills: project scoping, goal-setting, execution.
Interpersonal Communication Skills: presentation, public speaking, listening, writing reports.
Technical Skills: computer literate, technology development, supplier development, risk and safety assessments.
Financial Skills: cost accounting, business case analysis.
Relationship Management Skills: ethics, facilitation, conflict resolution, creative problem solving, culturally sensitive person with the ability to mix with all ages and races.
Legal Awareness: contract writing, risk mitigation in a global environment, confidential information documentation.
SELECTED CAREER HISTORY
Since 2010	Quality Assurance Engineer at STRATA
Full-time position
STRATA is a Composite Aero-Structures manufacturing facility owned by MUBADALA Development Company. STRATA initially produced A330/A340 Flap Track Fairings, and will produce A330/A340 Long Range Ailerons, Spoilers and Empennages for Aerospace organizations.
A340/A330 Flap Track Fairings Project:
Ensured that objectives were accomplished in accordance with the Quality outlined priorities.
Reviewed and corrected STRATA Quality documents.
Coordinated and completed various tasks relating to the implementation of the Quality Management System (QMS); hence, STRATA achieved approval of the QMS in line with AS/EN 9100 from FACC in June/2010.
Assisted in planning, organizing, and completing the First Article Inspection (FAI) tasks for the A340/A330 Flap Track Fairings program. The FAI was successfully approved by FACC in October/2010.
Analyzed the results of non-conformities and applied various tools (8D, 5Y, Ishikawa Diagram) to solve and discover more efficient ways to utilize the production processes.
Supported the Quality department’s objective of continuous improvements by performing various internal audits.
A330/A340 Long Range Ailerons Project:
Assisted the program manager by implementing the action register system to track all topics relating to the First Part Qualification (FPQ).
Managed the Quality aspects of the Long Range Ailerons project (Airbus); fulfilling GRAMS requirements: Industrial Quality Dossier (IQD), Quality Assurance Plan (QAP), Qualification Plan (QP).
Facilitating the direction and technical content of the QP. This involved the validation of research plans and the evaluation of results generated.
Calibration Responsibilities:
Coordinated and managed the Calibration Unit that meets the Aerospace Requirements.
Conducted incoming inspection on measuring equipment and tools.
Verified and Calibrated the Autoclave over a monthly basis in accordance with international standards.
Implemented and adhered to relevant Calibration regulations to ensure the equipment is safe, accurate and operational.
Administered the Calibration Database, maintained the data/calibration due dates, and analysed external certificates.
Managed external Calibration processes.
SAP Responsibilities:
Entered data in to SAP.
Tested the SAP system.
Defined certain steps in SAP for Lab inspections.
Owner of the Customer Complaint.
2008 – 2010	Quality Assurance & Technology Development Engineer at SKF
Full-time position
The SKF Group supplies products, solutions and services in the area comprising rolling bearings, seals, mechatronics, services and lubrication systems.
Quality Assurance Responsibilities:
Direct responsibility for insuring compliance to all quality standards. Also monitored, co-ordinated and maintained adherence to technical & customer specifications and expectations by applying Lean Manufacturing Techniques (Six Sigma, PFMEA, 8D, 5Y, APQP, 5S, Check Sheets, Ishikawa Diagram).
Performed extensive quality audits on current manufacturing processes to alter the mindset from volume culture to quality culture by prioritising quality and waste reduction over output, focusing on introducing easily understood workable systems.
Demonstrated the quality assurance procedures to customers on factory visits and through effective communication both internally and externally.
Drafted Standard Operating Procedures (SOPs) clearly defining manufacturing methods to be implemented.
Managed a team of seven colleagues, with collaboration from different departments, to resolve major failures and enhance various processes, maintain an outstanding product quality, raise profitability and support new products.
Successfully interfaced with suppliers/subcontractors, purchasing, supply chain and manufacturing to provide real time solutions across production channels and ensure all issues effectively resolved.
Consistently met schedule milestones by personally leading cross-functional problem solving teams and persistently pursuing closure of all open actions.
Performed internal/external audits (following ISO 9001:2000, ISO 9000:2000, AS9100, ISO 14000 & EMAS, OHSAS 18001:2007 & British Standards) and provided on floor direction and problem solving assistance to manufacturing personnel to advance production.
Good interpersonal skills together with an ability to communicate effectively at all organizational levels, from manufacturing operator to senior management,  suppliers/subcontractors and customers, through reports and seminars.
Additional areas of specialty include: managing on-site inspections of incoming goods and assembly parts, reviewing and approving test data to ensure compliance with specs and performing supplier process audits.
Technology Development Responsibilities:
Extensive research and development engineering management background; including broad technical knowledge/judgment, ability to drive bottom-line performance in developing and improving products/processes and manufacturing.
Exceptional leadership skills. Experienced in building teams of positive and energetic professional engineers through: establishing vision, setting goals, communicating, motivating, empowering and developing people.
Contributed to various projects via assessing the projects, developing project schedule and ensuring completion according to project time and cost.
Maintained document history of experiments and design changes.
Provided technical solutions to the design and development to ensure solutions meet manufacturing and assembly needs.
Managed and participated in the design and modification of new and existing products. Built, assembled, tested and evaluated prototype.
Analysed testing requirements of various products. Proposed and implemented methods and equipment that would detect defects introduced during the production process.
2004 – 2007	Teacher and Quality Supporter at the University of Liverpool
Part-time position whilst studying
Taught on a weekly basis electronics, mechanical and aerospace lab course to first and second year undergraduates and Master students; course included both theory and practical exercises.
A professional communicator able to stimulate learning, impart knowledge of Quality Tools and provide ongoing support to students and trainees at all levels of experience.
Effective leader able to successfully plan, delegate, and review activities of supporting staff and students.
A sound creative author with the ability to simply and effectively communicate ideas in writing.
Assisted teacher in delivering lectures within the engineering department; marked students’ assignments and improved content of the course.
Supported six students with special educational needs undertaking university examinations from 2005 – 2007.
2003	Project Management at the University of Liverpool
Part-time position while studying
Developed a specific CD-ROM for the UK Centre for Materials, a project sponsored by Armourer’s and Brasiers and Corus.
Co-ordinated the VITAL Distance Learning Project implementing a new tool for students.
Liaised extensively with the tutors and the members of the project team.
Designed an informative online engineering database for the UK Centre for Materials; verified and tested data and database.
EDUCATION
2004 – 2009	PhD in Engineering at the University of Liverpool
Specialised in Materials and Electronics Engineering
2001 – 2004	BEng in Engineering (Hons) at the University of Liverpool
			Specialised in Aerospace Materials Engineering
2000 – 2001	University Entrance Test in English for speakers of other languages
City of Liverpool College
1999 – 2001	A2 Level - City of Liverpool College
1997 – 1999	GCSE – Shorefields Comprehensive School
TRAINING
First Aid
Academic training on Medium Energy Ion Scattering, Atomic Force Microscopy, TEM, XRD, SEM and Raman (samples + machine), during the PhD at the University of Liverpool.
Training on the Autoclave calibration by FACC.
E-concession training by Airbus.
GRAMS training by Airbus.
SAP training by Kinamu.
FAI refresher training by FACC.
LANGUAGES
Arabic: fluent
English: fluent
INTERESTS
Reading, swimming, football and socialising
Elected representative of the Engineering Department – University of Liverpool
Voluntary activities such as supporting foreign students, and working in several nursing homes in Liverpool
PERSONAL INFORMATION
Born on March 27 1983
British nationality
REFERENCES AVAILABLE UPON REQUEST

STRATA is a Composite Aero-Structures manufacturing facility owned by MUBADALA Development Company. Ensured objectives were accomplished in accordance with Quality outlined priorities. Reviewed and corrected STRATA Quality documents. Coordinated tasks for implementation of the Quality Management System, achieving QMS approval in line with AS/EN 9100 from FACC in June/2010.

The SKF Group supplies products, solutions and services in rolling bearings, seals, mechatronics, services and lubrication systems. Insured compliance to quality standards and maintained adherence to technical & customer specifications using techniques like Six Sigma, PFMEA, 8D, 5Y, APQP.

Taught electronics, mechanical and aerospace lab courses to students. Communicated Quality Tools and provided support to students.

Developed a specific CD-ROM for the UK Centre for Materials, co-ordinated the VITAL Distance Learning Project, and designed an online engineering database.


CURRICULUM VITAE

MOHAMMED SHAHID
HUSSAIN
Mobile    : +971-589580202,0545797876
E-Mail     : dr.mdshahidhussain@gmail.com

Personal Data

Date of Birth  : 25-12-1989

Gender            : Male

Nationality      : Indian

Religion           : Muslim

Marital Status : Married

Area of Interest

❖ Hospital Pharmacist
❖ Clinical pharmacist
❖ Pharmacist
❖ Marketing

CAREER OBJECTIVE
Self-motivated and determined pharmacy graduate with pharmacy
experience and a passion for customer service seeks a full time position
where I can apply my medication dispensing and medical counselling
skills to provide exceptional healthcare service to the customers.

ACADEMIC CREDENTIALS
➢ Doctor of Pharmacy :Pharm-D – Deccan school of
Pharmacy(2008-2014)Telangana, India.
➢ High School Diploma : Intermediate – Vasu Junior
college (2006-2008) , Nizamabad(Telangana , India).
➢ Secondary School Certificate : Vijaya Mary High School
(2006) , Nizamabad(Telangana , India).

LICENSES

➢ Dubai Health Authority (DHA)
➢ Indian Pharmacy council Registration (PCI)
➢ Valid UAE Driving License

KEY SKILLS

➢ Enthusiastic with good presentation and Interpersonal skills
➢ Flexible to stress situations, timings and quick learner.
➢ Good knowledge about the Medicines and Vitamins.
➢ Good in Handling Insurance.

➢ Outstanding ability to prioritise and juggle multiple tasks
including customer service, technical and administrative tasks.

PROFESSIONAL EXPERIENCE
➢ 2018 January to 15/02/2023 – Pharmacist / Store In-Charge
                       Life Check Pharmacy , Dubai .
➢ 2015 March to 2017 April – Pharmacist
                          Mohammedia Medical Hall ,Telangana .

CURRICULUM VITAE

Hobbies

❖ Sports and News
❖ Reading History and
Anatomy books

Languages Known

❖ English
❖ Hindi
❖ Telugu
❖ Arabic

Visa Status

❖ Visit visa

JOB RESPONSIBILITIES
➢ Dispensing medicines according to the prescription and ensuring
the dosage, treatments are compatible.

➢ Counselling and advising the patients about possible side effects
and drug interactions.

➢ Maintaining a Register of controlled drugs for legal and stock
control purposes.

➢ Maintaining a inventory of medicines according to the
movement with proper merchandising.

➢ Managing, Supervising and training of pharmacy support staff.

➢ Keeping up to date with current pharmacy practice, new drugs
and their
uses.

➢ Recognized for my ability to manage large number of patients.

➢ Boosted confidence and morale of team members through
stress relieving interactions.

➢ Contributes to team effort by accomplishing related results as
needed.

COMPUTER SKILLS
➢ Advanced in MS OFFICE.
➢ Good in MS Excel
➢ PowerPoint Presentation.
DECLARATION :
I hereby declare that the information furnished above is true to
the best of  my knowledge and Belief.
Yours Faithfully,
Moahmmed Shahid Hussain.

MOHAMMED SHAHID

Anatomy books

❖ Telugu
❖ Arabic

MOHAMMED SHAHID HUSSAIN

Enthusiastic with good presentation and Interpersonal skills, Flexible to stress situations, timings and quick learner, Good knowledge about the Medicines and Vitamins, Good in Handling Insurance, Outstanding ability to prioritise and juggle multiple tasks including customer service, technical and administrative tasks

Dispensing medicines according to the prescription and ensuring the dosage, treatments are compatible. Counselling and advising the patients about possible side effects and drug interactions. Maintaining a Register of controlled drugs for legal and stock control purposes. Maintaining a inventory of medicines according to the movement with proper merchandising. Managing, Supervising and training of pharmacy support staff. Keeping up to date with current pharmacy practice, new drugs and their uses. Recognized for my ability to manage large number of patients. Boosted confidence and morale of team members through stress relieving interactions. Contributes to team effort by accomplishing related results as needed.

Pharmacist at Mohammedia Medical Hall, Telangana.


NEETHU
GOPI
DHA Pharmacist
Flat No.405, Deema Building, Bur Dubai, Dubai ,
United Arab Emirates
+971503359320
neethugopi88@gmail.com
ABOUT ME
• Enthusiasঞc, dedicated and fast-
learning pharmacist with an
interest in the study of innovaঞon
of new drugs.
• Energeঞc go geer with team
aমtude to iniঞate and to execute
for the responsible and eﬃcient
challenging assignments.
• Above all a volunteer and always
have an urge to forward and
render a helping hand.
LANGUAGES
English
Hindi
Malayalam
Arabic
LINKS
hps://www.linkedin.com/in/neet
hu-gopi-8a8b4179
Linkedin proﬁle
WORK EXPERIENCE
Role : Accurately dispensing drugs to paঞents according to a doctor's
prescripঞon
Checking prescripঞons for errors and making sure they are appropriate for
paঞents
Instrucঞng paঞents on how to use medicaঞons, possible side eﬀects and
storage
Contacঞng and working closely with other health care professionals
Answering quesঞons from paঞents and staﬀ about medicines
Managing and resolving complaints
Maintaining pharmaceuঞcal stocks, creaঞng inventories and ordering drugs
Comparing prescripঞon details against safety standards and insurance
requirements to support paঞents.
Role : Interpreted prescripঞon orders, dispensed medicaঞons and counseled
paঞents on proper intake.
Delivered training on device use and storage to enhance support for
diﬀerent groups of paঞents.
Collaborated with colleagues and leading pharmacists in eﬀecঞve
prioriঞzaঞon and ﬁlling of orders.
Role : Dispensed prescripঞons and over the counter medicaঞons under
supervision
Provided instrucঞons and informaঞon to paঞents on safe and eﬀecঞve use
of drugs
Aster Pharmacy, DM Healthcare
Dubai
MAY 2015 - APR 2023
REGISTERED PHARMACIST
Delight Medicals, Koayam, Kerala
India
DEC 2014 - MAY 2015
PHARMACIST
Aparna Medicals, Koayam, Kerala
India
APR 2013 - NOV 2014
PHARMACIST
EDUCATION
College of Pharmaceuঞcal Sciences, Govt. Medical college
Thiruvananthapuram, India
2014
M PHARM CLINICAL PHARMACY

PERSONAL DETAILS
Date of birth
 13/08/1988
Naঞonality
 Indian
Visa status
 Visit Visa
Marital status
 Married
Thesis: Neuropsychiatric Disturbances in paঞents with Idiopathic
Parkinson's disease in a terঞary care teaching hospital
Percentage: 82.5
Percentage: 74
Percentage: 93
Percentage: 93
College of Pharmaceuঞcal Sciences, Govt. Medical college
Thiruvananthapuram
2011
BACHELOR OF PHARMACY
Board of Higher secondary Examinaঞon, Kerala
India
2005
HIGHER SECONDARY EXAMINATION
Secondary School Examinaঞon
Kerala, India
2003
SSLC
SKILLS
Review Prescripঞons And
Paঞent Counseling
Drug Interacঞon Assessment
Pharmacy Beneﬁts
Management
Pharmacy Operaঞons
Management
Inventory And Record Keeping
Quality Review Processes
Customer Service And
Communicaঞon Skills
PUBLICATIONS
European journal of Biomedical and Pharmaceuঞcal Sciences JUL 2020
NEUROPSYCHIATRIC DISTURBANCES IN PATIENTS WITH IDIOPATHIC
PARKINSON'S DISEASE IN A TERTIARY CARE TEACHING HOSPITAL
HOBBIES
Music, Watching Movies, Cooking

NEETHU

Delight Medicals, Koayam, Kerala
India

Aparna Medicals, Koayam, Kerala
India

Neethu Gopi

Flat No.405, Deema Building, Bur Dubai, Dubai, United Arab Emirates

Summary: Enthusiastic, dedicated and fast-learning pharmacist with an interest in the study of innovation of new drugs.

Review Prescriptions And Patient Counseling, Drug Interaction Assessment, Pharmacy Benefits Management, Pharmacy Operations Management, Inventory And Record Keeping, Quality Review Processes, Customer Service And Communication Skills

College of Pharmaceutical Sciences, Govt. Medical college, Thiruvananthapuram, India

Board of Higher secondary Examination, Kerala, India

Secondary School Examination, Kerala, India

Role : Accurately dispensing drugs to patients according to a doctor's prescription

Checking prescriptions for errors, instructing patients on medications, contacting other health professionals, managing complaints, maintaining stocks and inventories, comparing prescription details.

Delight Medicals, Kottayam, Kerala, India.

Aparna Medicals, Kottayam, Kerala, India.


W O R K  E X P E R I E N C E
Ghazal Taimur Malik
Full Stack Developer
Email: ghazaltaimur27@gmail.com   Mob/Whats-app : +971-50529 8850
Visa Status: Resident UAE Visa                       Dubai Driving License:   Yes
LinkedIn: https://www.linkedin.com/in/ghazaltaimur
Portfolio:  https://ghazalehsan.com/            Nationality: Pakistani

Objective

Professional Summary
To utilize my potential with utmost dedication and hard work, zest for achieving
excellence and apply all that I have learned to be the part of a value driven
dynamic team that ensures professional growth and continuous learning.
Worked  as Full Stack Developer used latest development tools and technologies
like Vue JS, Vuetify, PHP, Node Js, Laravel, Typescript, Magento, GraphQL, React JS,
React Native, material ui,  bootstrap. Also handle server and deployments in AWS.
Worked on Smart Dubai for Invest Dubai application, integration with multiple
systems: UAE Pass, UMS, BPM.

Shopini Logistic
(Dubai)
July 2021 - Present
Full Stack Developer
Node Js, React Js, Html, CSS, JS, Ajax, ES6, AWS, PHP
Smart Dubai
(Government)
18th June 2020 – 30rd
June 2021
Full Stack Developer
Vue Js, Vuetify, ES6, Html, CSS, JS, Node Js, React Js
https://invest.dubai.ae/
Urent LLC (Dubai)
13th May 2019 –15th June
2020
Full Stack Developer
Node Js, React Native, React Js, Html, CSS, JS, Ajax, MySQL, ES6, GraphQL, Media
Soup, Socket.io, WordPress, AWS
https://urent.com/
https://play.google.com/store/apps/details?id=com.urent.urentapp
https://apps.apple.com/us/app/urent/id1492748796
HtmlPro / TechPeak
23rdApril 18 – 30th April
2019
Technical Team Lead / Full Stack Developer
Node Js, Loopback, Html, CSS, JS, MySQL, Mongo DB, IOS, Laravel, PHP, ES6,
Apache

P R O F I L E

G h a z a l  T a i m u r  M a l i k

E D U C A T I O N
BlueEast – Orient
Group Of Companies
27th July 16 – 22nd April
18
Team Lead
Magento 1, Typescript, GraphQL, React Native, React JS, Html, CSS, JS, WordPress,
Ajax, MySQL, Material ui, Bootstrap, Mongo DB, Loopback, NodeJS, Apache
Some Projects Links:
https://www.mevris.com/(IOT)
https://clickmall.com/
https://orient.com.pk/
Shopistan
31st May 14 – 26th July 16
Technical Team Lead
Magento 1, Angular JS, Html, CSS, JS, WordPress, Ajax, MySQL, Apache
Some Projects Links:
http://www.makr.co/
http://lala.com.pk/
http://www.jubileegeneral.com.pk/
http://www.minnieminors.com/
http://www.universalcinemas.com/
http://www.mariab.pk/
http://www.cynosure.pk/
http://www.sanaabbas.com/
http://www.unze.com.pk/
http://www.theentertainer.pk/
http://jochaho.pk/
http://www.beechtree.pk/
http://imperialtex.pk/
http://www.houseofittehad.com/
http://elan.pk/
http://www.moltyfoam.com.pk/
Rolustech
23rd Dec 13 – 30th May 14
SeniorSoftware Engineer
Sugar CRM 7 , Sugar CRM 6, Backbone JS
Uraan/Coeus Solutions
27th Feb 13 – 22nd Dec 13
Software Engineer
Zend F2, Zend F1, Html, CSS, JS, WordPress, Ajax, MySQL, Apache
One Step Solutions
June 11 – 26h Feb 13
Software Engineer
PHP, Html, CSS, JS, WordPress, Ajax, MySQL, Custom Framework, jQuery, Apache
House Of Professionals
July 09 – Oct 10
Web Developer
PHP, Html, CSS, JS, WordPress, Ajax, MySQL, jQuery

Government College
University Lahore,
Pakistan
2007 – 2011
BS Computer Science (Hons.)
CGPA: 3.43

G h a z a l  T a i m u r  M a l i k

S K I L L S

Programming Languages
Vue Js, Vuetify ,Magento, GraphQL, React Native JS, React JS, Typescript, Angular
JS, PHP, HTML, JavaScript, CSS, Magneto, Zend Framework2, Sugar CRM 7 ,
Sugar CRM 6, Backbone JS, Wordpress, Ajax, JQuery, XML, JSON, Oracle, Mongo
DB, NODEJS, Loopback, Laravel
Packages
Visual Studio, NetBeans, MS Office, Turbo C, Oracle, Microsoft SQL Server,
Dream viewer, Photoshop, flash, PayPal integration,click2mail API integration
Operating System
MS Windows, Linux, Mac Os

W O R K  E X P E R I E N C E

https://ghazalehsan.com/, https://invest.dubai.ae/, https://urent.com/, https://play.google.com/store/apps/details?id=com.urent.urentapp, https://apps.apple.com/us/app/urent/id1492748796, https://www.mevris.com/(IOT), https://clickmall.com/, https://orient.com.pk/, http://www.makr.co/, http://lala.com.pk/, http://www.jubileegeneral.com.pk/, http://www.minnieminors.com/, http://www.universalcinemas.com/, http://www.mariab.pk/, http://www.cynosure.pk/, http://www.sanaabbas.com/, http://www.unze.com.pk/, http://www.theentertainer.pk/, http://jochaho.pk/, http://www.beechtree.pk/, http://imperialtex.pk/, http://www.houseofittehad.com/, http://elan.pk/, http://www.moltyfoam.com.pk/

JavaScript, Angular, Linux, React, HTML, CSS, AWS, SQL

Ghazal Taimur Malik

Vue Js, Vuetify, Magento, GraphQL, React Native JS, React JS, Typescript, Angular JS, PHP, HTML, JavaScript, CSS, Magneto, Zend Framework2, Sugar CRM 7 , Sugar CRM 6, Backbone JS, Wordpress, Ajax, JQuery, XML, JSON, Oracle, Mongo DB, NODEJS, Loopback, Laravel

Sugar CRM 7 , Sugar CRM 6, Backbone JS

Sugar CRM 7 , Sugar CRM 6, Backbone JS